At Booklinq (operated by Innobles Smart Technologies Pvt. Ltd.), we strive to ensure our customers and operators are satisfied with our platform. We understand that business needs change, and we have designed our subscription plans to offer flexibility while aligning with global software-as-a-service (SaaS) standards.
To best accommodate the diverse needs of our operators, Booklinq offers three subscription options. You are encouraged to select the plan that best suits your business requirements:
You have full control over your subscription and may choose to cancel it at any time if you no longer require our services.
Effect of Cancellation: When you cancel your subscription, the cancellation will take effect at the end of your current prepaid billing cycle. You will continue to have full access to Booklinq's premium features until the end of that cycle. Your account will not be billed for any subsequent billing cycles.
To maintain the high quality of our services and support, payments made for subscriptions are non-refundable.
While we do not provide pro-rata refunds or credits for partial billing periods or unused time, you are welcome to continue utilizing all premium Booklinq features until the conclusion of your current paid billing cycle. Our flexible monthly, quarterly, and annual tiers are designed to let you choose the commitment level you are most comfortable with.
Please note that the subscription period is calculated starting from the exact hour and date that the payment was successfully processed. Billing is tied to the availability of the service from the time of payment, irrespective of whether you have actively used the services, completed your onboarding, or activated your branded URL.
We offer two simple ways to initiate a cancellation:
You can instantly manage your subscription at any time through your Booklinq account:
If you have specific concerns regarding your cancellation, require assistance, or wish to provide detailed feedback before cancelling, you can reach out to our support team:
Subscription Cancellation Request - [Your Business Name]Please include your account details (e.g., https://booklinq.co/[Hotel name]) and the reason for cancellation in your email to help us process the request swiftly and continuously improve our product.
Please note that this policy governs subscriptions and software platform fees paid by hospitality operators to Booklinq. Cancellation and refund policies for guest room reservations or property stays are established individually by each independent hotel, homestay, or villa operator and are displayed directly on their respective branded booking pages at the time of reservation.
Guests seeking cancellation or refund for a property booking should contact the property operator directly through the details provided in their booking confirmation.
If you have any questions about this Cancellation and Refund Policy, please contact us: